Cause: Sub-user has restricted permissions.

Fix

  1. Click on your Profile Icon in the top-right corner.
  2. In the menu, select Users & Roles
  3. Click on Roles at the top bar.
  4. Click on the Edit button on  the sub-user’s role
  5. Scroll down to Stock Reconciliation, enable Update Status Stock Reconciliation
  6. Click Update to Save changes, then ask the sub-user to log in again

Tip: Ideal for workflows needing supervisor approval.