Q: Can I add users without email addresses?
A: No, Email is mandatory as the identifier for ease of password recovery and account identification.
Q: Can I disable a user without deleting them?
A: Yes. You can deactivate a user account anytime. Follow these steps:
Step 1. Click Users → Edit User
Step 2. Toggle Is Active OFF to deactivate.
This will disable the user.
Q: Are only Admin and Cashier roles available?
A: No. You can create unlimited custom roles with any combination of permissions.
Q: How do I stop cashiers from deleting sales?
A: Open Roles & Permissions → Sales → Uncheck Delete.
Q: Why can’t my sub-user see the selling price group?
A: Ensure the Selling Price Group module is enabled and permissions are assigned under their role.
Q: Can I restrict a user to only one payment method (e.g., Cash)?
A: Yes. Assign them to a location with only that payment method enabled.
Q: What happens if I change a role’s permissions?
A: All users under that role will immediately follow the new permissions.
Q: Can I assign multiple agents to one sale?
A: No, each sale can only have one assigned agent.
Q: Can commission rates be different per product?
A: Yes, you can set product-based commission rules under product settings.
Q: How do I stop cashiers from deleting sales?
A: Open Roles & Permissions → Sales → Uncheck Delete.
Q: Why can’t my sub-user see the selling price group?
A: Ensure the Selling Price Group module is enabled and permissions are assigned under their role.
Q: Can I restrict a user to only one payment method (e.g., Cash)?
A: Yes. Assign them to a location with only that payment method enabled.
Q: What happens if I change a role’s permissions?
A: All users under that role will immediately follow the new permissions.
Q: Can I assign multiple agents to one sale?
A: No, each sale can only have one assigned agent.
Q: Can commission rates be different per product?
A: Yes, you can set product-based commission rules under product settings.