How to Suspend Sales

Use this option when a customer wants to pause a sale temporarily — for example, if they step out or need to add more items later.

Steps

1. Go to POS and add the items to the cart.
2. Instead of completing the sale, click Suspend Sale at the bottom of the POS screen.
3. Add a short note, such as “Customer stepped out” or “Waiting for transfer.”
4. Click Save to store the sale under Suspended Sales.
5. To continue the sale later:
   • Go to POS on the top-right corner → View Suspended Sales from the items above.
   • Click Edit Invoice from the suspended sale window to reopen the sale in POS.
   • Add or edit items as needed, then complete the payment.
     

Best Practice:
Use short, clear notes to identify suspended sales easily. Resume and finalize them as soon as possible to keep sales records accurate.